The Lounge 0001 [From the Beginning]

Community Lounge
#27752

well besides all the stuff on amazon that isnt from amazon,

like say ebay, where they have independent sellers they just take a cut from

1 Like
#27753

you got same dwarf pic

1 Like
#27754

Same procedure just that in case of damage I’m only eligible for a refund if Amazon is the shipper. No idea how things work when seller AND shipper aren’t Amazon. Not really in the mood to find out.

Yeah, same as above but I think at least there’s buyer’s protection from eBay.

#27755

they still have the amazon a to z thing, where you can get a charge back if they dont send shit etc

#27756

Does that also apply if the seller refuses to give a refund or fix shit? (or even straight up ignores you?)

#27757

thats when it kicks in instantly lel

else they would prefer you send it back etc.

so if they are willing to take a return then you have to send it back etc

1 Like
#27758

That goes without saying.
Do people actually believe they get to keep broken shit while still getting a refund?

Didn’t know that. I just assumed Amazon would be like “nope, not our problem. we didn’t sell it, we didn’t ship it.”, so I always avoided buying something when Amazon wasn’t at least handling the shipping.

2 Likes
#27759

The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our guarantee covers both the timely delivery and the condition of your items. If either are unsatisfactory, you can report the problem to us and our team will determine if you are eligible for a refund.

You may be eligible to request a refund under the A-to-z Guarantee if any of the following apply:

You have not received your package and three days have passed since the maximum estimated delivery date or the tracking shows a delivery confirmation, whichever is sooner.
You received an order that is different than expected and have requested a return with the seller.
You returned your item with a trackable shipping method and the seller has not issued you a refund.

Note: We may require you to first contact the seller and either wait for a response or for 48 hours before you are eligible to request a refund.

To check your eligibility, go to Request an A-to-z Guarantee Refund.

Note: You have up to 90 days after the maximum estimated delivery date to request a refund under the A-to-z Guarantee.

Note: The A-to-z Guarantee does not cover digital items, payments for services, stored value instruments. Additionally, if you file a chargeback with your payment provider or bank, you will not be eligible for a refund under the A-to-z Guarantee.

Note: This guarantee applies only to purchases made on the Amazon.com website from a third-party seller. If you need help with an item sold by Amazon Global Store or a Marketplace item delivered via Prime, contact us. For purchases made on third-party websites using Amazon Pay, go to Amazon Pay help.

least for the .com not sure for the other sites i guess?

2 Likes
#27760

We may require you to first contact the seller and either wait for a response or for 48 hours before you are eligible to request a refund.
You have up to 90 days after the maximum estimated delivery date to request a refund under the A-to-z Guarantee.

  • Sie haben Ihren Marketplace-VerkĂ€ufer bereits ĂŒber Mein Konto kontaktiert.
  • Sie haben 2 Werktage auf eine Antwort gewartet.
  • Sie geben den A-bis-z Garantieantrag binnen 90 Tagen nach dem letztmöglichen voraussichtlichen Lieferdatum auf

In addition to all of these 3 requirements (which are the same as you listed), at least one of these must be fulfilled:

Es trifft mindestens einer der folgenden FĂ€lle zu:

Der VerkĂ€ufer hat die Ware innerhalb von zwei Kalendertagen nach dem letztmöglichen voraussichtlichen Lieferdatum oder, wenn dies frĂŒher ist, 30 Tage nach Aufgabe der Bestellung nicht geliefert.
Sie haben die Ware erhalten, diese war jedoch beschĂ€digt, defekt, entsprach nicht der vom VerkĂ€ufer abgegebenen Beschreibung, es ist keine Reparatur oder Ersatzlieferung möglich, und der VerkĂ€ufer hat Ihnen den Kaufpreis oder die Versandkosten fĂŒr Hin- und RĂŒcksendung nicht oder nicht vollstĂ€ndig erstattet. Der VerkĂ€ufer hat eine Ersatzlieferung oder Gutschrift zugesagt, es wurde aber keine Gutschrift veranlasst, die veranlasste Gutschrift ist nicht korrekt oder die Ersatzlieferung wurde nicht gesendet.
Bei einer internationalen RĂŒcksendung bietet der VerkĂ€ufer weder eine RĂŒcksendeadresse in Deutschland an noch stellt der VerkĂ€ufer eine frankierte Paketmarke fĂŒr eine kostenlose RĂŒcksendung zur VerfĂŒgung oder bietet eine vollstĂ€ndige Erstattung unter Verzicht auf die RĂŒcksendung des Artikels an.
Ihnen sind zusĂ€tzlich zum Kaufpreis Kosten in Rechnung gestellt worden (z.B. fĂŒr Zoll bei einem Versand in die EU) und der VerkĂ€ufer hat diese Kosten nicht ĂŒbernommen.
Sie haben einen mangelfreien Artikel eines gewerblichen VerkĂ€ufers gekauft und in Übereinstimmung mit den RĂŒcknahmebedingungen des VerkĂ€ufers an diesen retourniert, jedoch haben Sie keine Erstattung oder eine Erstattung ĂŒber den falschen Betrag erhalten. Hierzu mĂŒssen Sie den VerkĂ€ufer innerhalb der in den Bedingungen genannten Frist kontaktiert haben, und auch die RĂŒcksendung, soweit möglich, binnen derselben Frist abgesendet haben. Fehlte Ihnen die RĂŒcksendeadresse des VerkĂ€ufers, so mĂŒssen Sie die Ware binnen 14 Tagen nach Erhalt dieser Adresse abschicken (Datum des Poststempels).

Basically: hasn’t shipped it within x days after ordering; it arrived broken, not working properly, not as the seller described it, repair/replacement is not possible; seller hasn’t refunded the price of the product and/or the shipping fees (either ways) in full or only in parts; seller agreed to replace/refund but never happened; international stuff; yadda yadda yadda

Unless you left something out it appears it is more complex/regulated here.

#27761

Got to sit in on my first call at the new job and its was interesting. I have zero worries about being able to handle it but some people are probably getting fired for violating HIPAA and a few other major no-no’s.

Almost certainly making team lead/manager though

2 Likes
#27762

nah that was the whole page on the us site

#27763

What’s that?

Not asking for details but what would be regarded a “major no-no”?

#27764

LOL sure got it easy over there.
Well, I guess that’s Germans for you. Overengineer everything, even the A-to-Z rules.
That’s the whole German page: https://www.amazon.de/gp/help/customer/display.html/ref=help_search_1-2?ie=UTF8&nodeId=201889410&qid=1569537917&sr=1-2

#27765

could be some eu protections at play idk

#27766

some people who’ve been there a while or new hires? my brother/mother work in a call centre that does work for the government and people regularly get fired for violating many regulations all the time.

Nice. good luck. certainly sounds like your putting yourself forward to go the extra mile which is great and hopefully pays off.

#27767

@Michael not only are you a pizza sympathizer you’re a pizza gate denier

#27768

Yeah. I mean, it also has positive sides. We have 24months of warranty. iirc even if the manufacturer only gives like 12m, the seller has to deal with it.
Unfortunately, the “Life Time Warranty” for RAM is only 10 years here


But to get catch is, after 6 months the buyer has to prove that the flaw/defect wasn’t present when they bought it. In the first 6 months it’s the seller’s duty to prove that the flaw didn’t exist when they sold it (which they usually can’t: shrink wrapped/sealed product boxes, there’s no way to tell).

#27769

is probably trying to prevent legal gachas or something in the agreement(s)

#27770

TL;DR its a set of laws on how health insurance companies may access, manage, and disclose personal and medical information. Though what you need to provide is pretty weak and probably easily obtainable with the simplest of phishing attacks.

is a $1000 fine PER violation and these are 2-3 minute calls on average over a 12 hour span so it can rack up super quick. Most people dont even get terminated without a warning depending on the context. They do not fuck around with it.

Almost anyone may pay for someones premiums but the payment method HAS to be in your name. Accepting a payment that is not in your name would be grounds for termination.

Both. New hires are still learning and the older ones get robotic/complacent.

Pretty much. Call center i work is hiring pretty much 100% of the time due to so many people being let go.

Fuck yeah. Ill be making almost double pay and double hours of my last job if i manage to get manager. Managed to beat the class in a game of kahoot and won a free taco pizza :yum:

3 Likes
#27771

< used to make taco calzones/empinadas when worked at pizza place lel

only use first stage of dough press(is thin crust place)
then do smol pan(12in) pull in like 55-60% of the edge like 1.5-2in before cut it out of the sheet into the pan
pull that flap over the edge of the pan so can do garlic butter base(cause thiccer crust so it dont get too dry also holds spices and stuff in place) put ass ton of pepper/red pepper extra garlic

put like 1/2 lb of taco meat on the 1/2 nearest the flap, bit o cheddar, onion jalapeno slices, some bell pepper w.e.

fold the other side over fold flap over the other side

ram in da oven 650 its done when the center starts to golden on the top

1 Like