Just the one in the middle that was already protected by the other ones.
But it’s the first one that came shrink wrapped, so it seems to be common for manga to not be shrink wrapped.
Sending the two damaged ones back and ordered new ones. Annoying, especially since it happens so often (usually with CD cases having a crack or two).
It’s Amazon’s fault in regard to the way they package it for shipping. They were sold by Amazon, not some other seller.
For some time I’ve noticed a change in quality of their packaging, for the worse. Stuff shakes around, no or just the bare minimum of those inflated plastic bags.
They’re okay for big stuff, but books, CDs, etc will still slide around in the package. Shipping company employees rarely care about that. They deliver it, job done. And since it goes through so many hands it’s impossible to tell who handled it carelessly, might even have gotten damaged WHILE it’s been packaged at Amazon or even sooner (as I’ve received clearly open, used and damaged headphones before I kinda doubt they care about proper inspection).
I can agree its their fault for not supplying enough packing material. However, just because its shipped and sold by Amazon doesn’t mean they made it. They still source it from somewhere.
I’m not sure how exactly Amazon’s internals work, but I work in a Distribution Center, and we have human workers who’s job it is to remove stuff from products and cut boxes. Everything is done by hand.
I’m sure Amazon is more along than my place, but I’m sure the human element is whats to blame for the inconsistency you are experiencing.
That’s for sure. I worked in the warehouse of a big book store chain (a shop, not the HQ) for a few months and we got the stuff in from the publishers. Not only books but office supplies too and I have no idea how many packages of printer paper we received damaged cause they’re just in those flimsy paper wrapping and inside a cardboard box. Twist the box a bit and the paper wrapping tears -> can’t sell it anymore.
Our books always came sealed in shrink wrap and we only opened one copy for customers to flip through. We even had a small machine for shrink wrapping it again (for when you notice a misprint in a book and need to check if others have it too).
While Amazon receives those books unsealed doesn’t mean it’s okay to just ship them as is. They’re paper and cardboard and customers pay for new condition, not damaged, scuffed, dirty, etc.
Same with CDs, Blurays, etc. Those cases can break and if they’re handled roughly during shipping, they will get damaged if not packaged properly.
That said, this hasn’t always been the case with Amazon. In the past few years I rarely had to return something to them because it got damaged during shipping. But for a while now those cases have significantly increased. So something on their end must have changed.
Amazon has been shown a couple of times as a place of…well, sub-standard working conditions. Quantity > Quality. Someone I met at a course said he worked for a return center from Amazon and they only had under a minute to deal with returns (check them, decide what to do with them, etc). He was kind of an ass, so I don’t take what he said for a fact.